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PRIVACY POLICY

 

Welcome to Johnny Carino’s website (the “Site”).  This Privacy Policy explains how we collect, secure, use and disclose your Personal Information. By using our Site, you agree to this Privacy Policy.  If you do not agree to the practices in this Privacy Policy or our Terms of Use, you may not use our Site. 

“Personal Information” is information that uniquely identifies you or can identify you by combining it with other data.  It includes your name and email addresses, phone numbers, account numbers and other information associated with you.  The legal name and definition of personal information differs from jurisdiction to jurisdiction.

Johnny Carino’s (also “we”, “our”, “us) refers to non-franchisee Johnny Carino’s restaurants and its owners and operators, who are not part of the Johnny Carino’s retail franchisee network. This Privacy Policy does not apply to those independent third-party franchisees, who own their businesses and may operate their own websites, mobile applications, social media pages, or other online services.  You should refer to their privacy policies for more information about their practices.     

 

Information Collected From You

We may collect Personal Information you provide directly to us, such as your name, postal address, email address, zip code, phone number and dining preferences. 

We may also collect personal information about you when you sign up for a mailing list, a mobile app, provide information as part of a purchase or contact us through our email address or social media pages. In addition, we may collect your username, password, and other information if you register for an account or participate in a survey, rewards program, contest or promotion with us. 

When you visit our website, we collect other data that may not be Personal Information, such as your activity on the Site, the websites you visited before and after our Site, and the type of device you used to access our Site. 

 

Use of Your Information

We collect your information to provide you with our products and services, improve customer service by understanding your preferences, analyze online behavior, administer our Site more effectively, communicate promotions and services available from us and our affiliated companies, and provide you with the best possible customer experience.

We use your information to provide you with services and products, including responding to inquiries, fulfilling orders and requests, providing catering, processing payments, providing support and troubleshooting, providing our rewards program and other promotions, and communicating with you.  We may also use your information to assess inquiries and qualifications for potential employment or franchise-related opportunities.

We may use your information for other purposes necessary to carry out our obligations under this Privacy Policy, our Terms of Use or the law, or for any other purposes with your consent. 

 

Sharing of Your Information

We may share information, in the aggregate, regarding your online browsing preferences to evaluate our products or allow the third parties we work with to better serve our users. We will not share personally identifiable information in these instances, other than as described in this Privacy Policy.

We do not share your information with third parties to directly market their products to you. We may provide user information to third-party service providers or vendors for purposes such as providing information technology services such as website hosting, computer systems maintenance, or data security and privacy services, initiating direct marketing programs on our behalf, processing payments, orders and deliveries, maintaining or developing our services, products and other contracted promotional opportunities we provide. 

We may share your information with law enforcement, investigators or others to identify, contact or bring legal action against one in violation of this Privacy Policy, our Terms of Use, or who may otherwise be causing injury to or interference with our rights or property, or those of our users, customers or others.

We may share your information with our business successors, in the context of a merger, acquisition or other combination or sale of assets.  In such transactions, confidential customer information generally is one of the transferred business assets.

 

Security Protections for Your Information

We employ a variety of security measures, such as Secure Socket Layer (SSL) technology, firewalls, and internal policies, to protect against the loss, misuse or alteration of your Personal Information under our control.  No data security system or method of transmission over the Internet is completely secure, however, and we cannot guarantee your Personal Information will be free from disclosure or misuse.

If our Site links you to other websites or mobile applications, those websites and mobile applications do not operate under this Privacy Policy. You should examine the privacy policies posted on those other websites and mobile applications to understand their procedures for collecting, using, and disclosing personal information.

 

Cookies and Similar Technologies

As part of offering personalized service, we sometimes use cookies to store and understand more information about you.  A cookie is a small amount of data that is sent to your browser from a Web server and stored on your computer's hard drive. As text files, the cookies cannot read information on your hard drive, run programs or deliver viruses to your computer.

We may use cookies, tags or similar items to allow faster and easier access to your information and to monitor traffic on the Site and measure traffic patterns to improve functionality.  We may also use cookies when you select products such as gift cards, place them in an online shopping cart, and purchase them, to keep a record of your browsing activity and purchase.

Session cookies are stored on the user’s hard drive temporarily and are deleted when the user ends the browsing session. Session cookies are useful for things like keepings item in a shopping cart while the user continues to browse.  Persistent cookies stay on the user’s hard drive until they expire, even after the browser is closed. Persistent cookies are useful for remembering things like login information.  In addition, we use the following types of cookies:

“Essential” cookies are necessary for moving around and using our Site.  Essential cookies do not gather information about you for marketing purposes and do not remember where you have been on the internet.  You cannot disable essential cookies.

“Functional” cookies remember your choices, settings, or preferences from one visit to the next, and changes you have made to customizable areas of the Site.

“Analytics” cookies collect information about your use of our Site, including which pages you visit, and whether you experience any errors, so we can improve your experience on our Site.

“Targeting” cookies automatically collect information such as Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and other information designed to customize your experience on our and other websites. We may share this information with Google. 

We permit third-party advertisers, such as Google Analytics, to store cookies on your computer to provide us with insight into traffic sources, to better understand our visitors and to tailor content to you.  These third-party vendors may also display our advertisements on other websites based on your internet usage.  You can opt-out of Google Analytics for Display Advertising by using Google’s Ads Settings.

 

Opting Out of Marketing Communications

If you no longer wish to receive ongoing marketing communications from us, unsubscribe as explained in the marketing communication itself, or by submitted a request at www.carinos.com/contact-us or by writing us at: 6705 West Highway 290 #50296, Austin, TX 78735.

You can cancel marketing (SMS) texts at any time by texting “STOP.”  For further information on unsubscribe   We will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

Also, there are “do not track” or similar browser choices available to internet users with respect to online web activity, but given the present lack of consensus of what constitutes an informed election, appropriate trigger or breadth of scope of such choice, our Site will not operate any differently when a “do not track” signal is received.

 

Collecting Information from Children Under the Age of 13

Our Site and systems are not designed for children, and we do not knowingly collect information from any person under the age of 13. If we learn that such a child has provided us with personally identifiable information, we will immediately delete it. If you learn that a child has provided us with personally identifiable information, the parent or guardian should contact us at www.carinos.com/contact-us and we will immediately delete it.

 

Your California Privacy Rights

If you are a California resident, you have certain rights under California Consumer Privacy Act (CCPA) and other data protection laws, including:

  • The right to know the sources of your personal information we have collected in the last twelve months, what we use that information for, whether it is being disclosed or sold, and to whom it is being disclosed or sold.
  • The right to “opt-out” of our sale of your personal information to any third parties.
  • The right, with some exceptions, to have your personal information deleted from our possession or control.
  • The right to receive equal service and pricing from us even if you exercise any of your privacy rights.

You may submit requests for access or erasure of your personal information by submitting a request using this form:  www.carinos.com/ccpa.  If you submit a request for access or erasure of personal information, you will be required to verify your identity by answering certain questions. If you act through an authorized agent, we may seek confirmation that the individual is acting on your behalf.  We will not disclose or delete any information until your identity is verified.

If you or your authorized agent are making a request for erasure, we will ask you to confirm again that you want us to delete your personal information before processing your deletion request.

Our response to a request is at no cost to you. We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

Under the California “Shine the Light” law, California residents may request information about our disclosures of certain categories of personal data to third parties (i.e., our affiliates) for such third parties’ direct marketing purpose, by submitting a request using this form:  www.carinos.com/ccpa or writing to: Johnny Carino’s Corporate Privacy, Attn: California Privacy Rights, 6705 West Highway 290 #50296, Austin, TX 78735. If you are under 18 years old, a California resident, and a registered user of any Site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, use this form: www.carinos.com/ccpa.  Your request does not ensure complete or comprehensive removal of what you have posted and the law may not require or allow removal even if requested.

 

Geographic Restrictions

We operate in the United States. If you access the System from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

 

Contact Us

If you have any questions about this Privacy Policy, please contact using this form: www.carinos.com/contact-us.  You can also write to us at Johnny Carino’s Corporate Offices, Attn: Terms of Use, 6705 West Highway 290 #50296, Austin, TX 78735.

Last modified:  November 2, 2020